Aliva Health
Privacy Policy

Review the privacy policy of Aliva Health's official website.

Last updated: 12, May 2026

This website is operated by Aliva Health Services Enterprises LLC, registered at Yas Marina, Berth 14, Golden Wave, Yas Island, PO Box 144306, Abu Dhabi, United Arab Emirates. We are committed to protecting your privacy in compliance with the United Arab Emirates Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL) and, where applicable, the EU General Data Protection Regulation (GDPR).

1. Data We Collect

We collect personal information you provide through the contact form, including:

• Full name

• Email address

• Organization (optional)

• Country

• Message content

2. How We Use Your Data

Your data is used exclusively to respond to your inquiries and is not shared with third parties. Communications are stored using Microsoft's secure email infrastructure, which may involve the transfer and processing of data outside the United Arab Emirates and the European Economic Area under appropriate safeguards.

3. Legal Basis for Processing

We process your data based on your consent, given when you submit the contact form, and on our legitimate interest in responding to inquiries directed to us.

4. Google Analytics

We use Google Analytics to understand how users interact with the site. Data collected is anonymized and used solely for performance and optimization purposes. Analytics cookies are only activated after you provide consent through our cookie banner.

5. Your Rights

Under both the UAE PDPL and the GDPR (where applicable), you have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Object to or restrict processing

• Request data portability

• Withdraw consent at any time

To exercise your rights, click here to contact us

6. Data Retention

We retain contact form data only as long as necessary to process your inquiry, and in any case for no longer than twelve (12) months after the inquiry is closed, after which it is securely deleted.

7. Data Security and Breach Notification

We apply reasonable technical and organizational measures to protect your data. In the event of a personal data breach likely to affect your rights, we will notify you and the relevant authorities in accordance with applicable law.

8. Updates to This Policy

We may update this policy from time to time. The current version, along with the date of the most recent update, is always available on this page.

Cookie Policy

This Cookie Policy explains how cookies are used on our website.

What Are Cookies?

Cookies are small text files that help us provide a better user experience.

Types of Cookies We Use

• Necessary Cookies: enable basic functionality such as form submission.

• Analytics Cookies: Google Analytics helps us understand site usage anonymously, activated only with your consent.

Managing Cookies

You can control and delete cookies via your browser settings, and you can withdraw or change your consent at any time through the cookie banner. Disabling cookies may affect functionality.

Terms and Conditions

By accessing this website, you agree to the following terms:

1. Content Usage

All content is the property of Aliva Health Services Enterprises LLC unless otherwise noted. Reproduction or redistribution is not permitted without written consent.

2. Form Submissions

You agree to provide accurate information. Submission of the contact form implies consent to process your personal data for the stated purpose.

3. Limitation of Liability

This website is provided “as is.” We are not liable for any direct or indirect damages arising from its use.

4. Third-Party Links

We may link to external sites, including Prodie Santé. We are not responsible for their content or privacy practices.

5. Governing Law and Jurisdiction

These terms are governed by the laws of the United Arab Emirates. Any disputes shall be submitted to the competent courts of Abu Dhabi.